FAQ

First ride? Founding member? Just figuring out how this all works? Start here.

No. PULSE is designed for beginners and experienced riders. Your instructor will help you get set up, and you control your own resistance and intensity throughout the ride.
Bring water and wear comfortable workout clothes. For your first ride, arrive a little early so we can help you get fitted properly to the bike.
For your first class, plan to arrive 10–15 minutes early. Returning riders should arrive with enough time to get settled before class starts.
Most PULSE rides are approximately 45 minutes.

Classes can be booked through your PULSE account using our online booking system. Once the schedule is live, you’ll be able to view available classes and reserve your bike directly from the website or app.
Yes. PULSE offers single rides and ride packs in addition to monthly memberships.
You can purchase an additional ride option or move to a higher membership level.
Monthly rides do not roll over to the next billing cycle. Your ride allowance resets each month based on your membership plan.

Founding Memberships are limited to the first 40 riders and include special monthly pricing.
A $25 deposit reserves your spot and is applied toward your first month of membership.
No. You can reserve your Founding Membership first and choose your final membership level separately.
Your Founding Member rate stays locked in as long as your membership remains continuously active.
Founding Members receive a free PULSE T-shirt and access to founding-member perks, including soft-opening opportunities.

PULSE classes combine rhythm, resistance, speed, strength, and music-driven training in an energetic studio environment.
Power Pedal Elite is a high-intensity cycling program created by Bobby Jones that combines cycling, resistance training, cardiovascular conditioning, coordination, and strength.
Yes. Riders of different fitness levels can participate while adjusting their own resistance and effort.
No. Every instructor brings their own personality, music, coaching style, and class format while staying within the overall PULSE experience.

If you need to cancel, please do so within the cancellation window shown in the booking system.
Please arrive before class starts so we can get everyone settled and begin on time. For your first ride, arrive 10–15 minutes early.
No. Memberships and ride credits are intended for the individual member and are not transferable.
4049 Ridge Road
Medina, Ohio 44256
Email us at hello@pulsecyclestudio.com